What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve

- Blurb -

Managers solve problems. But for any given challenge, how do they know they're addressing the right problem? Here's a simple new approach to problem diagnosis, called reframing, that can be applied quickly, deliver radical improvements, and even spark solutions to problems that seem intractable.Shows that it's not only problem-solving, but problem diagnosis, that has become an essential leadership skill--and one that organizations need and want more of.Offers a new approach to problem diagnosis that can be applied quickly and in just about any context--from a weekly staff meeting to a daily check-in with the team to a hallway encounter with a colleague--to trigger new thinking and creative solutions.Presents a three step process that comprises seven techniques for effective reframing and shows how to implement each technique with cases and examples, step-by-step advice, skill-builders and brain teasers to test and build ability, and exercises to apply the tools and techniques to problems right away.Uses the reframing process to show readers new and different ways of solving two near-ubiquitous leadership challenges--managing time pressure and influencing others.Doesn't require an offsite or a training program or a lot of time to master--the reframing techniques in this book can be practiced in as little as 5 minutes.Audience:Leaders and managers at all levels of the organization.HR, training & development professionals.Consultants.Entrepreneurs.