Orders & Delivery


Orders, Payment and Processing

Orders
All orders are subject to price and availability confirmation.

Direct Credit/Bank Transfers
We process in bank payments each day. After you have submitted the payment via Internet banking or via a bank branch, we will receive the payment normally with in 1-2 working days. Where possible we will also release stock on the same day if the transaction is/has been cleared.

Will we send a receipt by email to confirm that we have received your payment.

Credit Cards & Paypal
We accept payment via Visa, MasterCard and Paypal. Credit cards will also be charged when placing an order via our web site.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our New Zealand bank, using secure encryption only.

Refunds
All refunds are processed by the same method that payment was made. If payment is made by credit card, the refund must be issued to the credit card. Refunds can take 7-14 working days to process.

Billing Currency
All transaction on AllBooks.NZ are billed in New Zealand Dollars


Delivery and Timeframes

Delivery Method
Books are delivered by track and trace courier in New Zealand, this ensures items are insured for both parties in the event of any item being lost. Items by PO Box maybe subject to a delay in dispatch as we do one weekly postal run only.

Delivery Timeframe
We will send you an email notifying you when your order has been shipped. Please allow 2-5 days for delivery. Rural delivery does take longer

Oversea's Shipping
AllBooks.NZ currently only dispatched and ship within New Zealand. But plese check back or email us to let us know what and where you want it shipped as we are in the process of setting up international shipping.