Tell Me More About That

Solving the Empathy Crisis One Conversation at a Time

Tell Me More About That
Rob Volpe
RRP:
NZ$ 57.99
Our Price:
NZ$ 46.39
Hardback
h198 x 129mm - 336pg
22 Feb 2022 CAN
International import eta 7-19 days
9781774580899
Out Of Stock
Currently no stock in-store, stock is sourced to your order
It' s time to shape up your empathy muscle. Empathy is in short supply these days-and it' s hurting us. From the rise in workplace bullying to increased anxiety and depression, a lack of empathy for one another is wearing away at the gears of society, grinding us down to the nubs. The very technology that is supposed to keep us connected is actually driving us apart, with face-to-face interactions on the decline, and news filtered through an echo chamber that shelters us from other points of view. But all is not lost. Just as physical workouts strengthen your body, there are ways to build up your empathy as well. In Tell Me More About That, brand strategist and thought leader Rob Volpe draws on his years conducting thousands of in-home interviews with everyday people to illustrate the 5 Steps to Empathy-the actions you can take to build a strong and reflexive empathy muscle. Through humorous and moving accounts of interactions with folks from every walk of life, Volpe recounts how, what often began in a stranger' s house as a talk about brands and daily habits, could blossom at any minute into a conversation about family, relationships, hopes, and dreams. With empathy, we can all learn and understand more than we ever imagined possible.
"In Tell Me More About That, Rob Volpe illuminates not just the why, but the how, of empathy. With clarity, honesty, and deep insight, Rob shows how every interaction offers us the opportunity to build more connection and understanding--and ultimately a better world for us all. " Rishad Tobaccowala, author of Restoring the Soul of Business: Staying Human in the Age of Data"Tell Me More About That is a must-read for anyone who cares about how we live and lead into the future. Rob Volpe has poured his wisdom, heart, vulnerability, and experience walking in other people' s shoes into this thoughtful, funny, informative book. There' s no one better to be our guide for seeing more of ourselves in others and why we should do it than Rob and his empathy superpower. " Andrew Blotky, founder and CEO, Azure Leadership Group; author of Honestly Speaking: How the Way We Communicate Transforms Leadership, Love, and Life"Empathy has become the new catchphrase of leadership. However, knowing what it really is and applying it to become a spectacular leader that your talent becomes deeply connected to is rare. Rob Volpe is a master and his ' 5 Steps to Empathy' brilliantly lay out exactly how to do just that. This book is a must-read-and-apply for you to lead in the new world of business!" Dov Baron, The World' s Leading Meaning Authority, bestselling author, Top 30 Global Leadership Guru, and host of the Leadership and Loyalty podcast; DovBaron. com "In a world dominated by digital technology, the success of a brand, venture, or leader isn' t determined by the quality of their product or the efficiency of their operations. To truly succeed and stand out from the crowd, you need to understand and respond to the needs, wants, and desires of your customers, employees, and colleagues. You need empathy. Rob Volpe' s Tell Me More About That guides the way. " Mark Achler, managing director, MATH Venture Partners; entrepreneurship and innovation lecturer, Northwestern University' s Kellogg School of Management
Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of insight strategy firm Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world' s leading brands across a range of industries. As a thought leader in the role of empathy in marketing and the workplace, he frequently speaks on the topic at conferences, corporations and college classes.

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