Team Emotional Intelligence 2.0

The Four Essential Skills of High Performing Teams

Team Emotional Intelligence 2.0
Greaves Jean, Brzozowski David, DeLazaro Sue, Duchock Sheri, Farfel Howard, Rosenthal Josh, Watkins Evan
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As organizations shift to depend more on team-based structures,the pressure to develop high-performing teams is more critical than ever. Inthe modern work environment, teams are expected to embrace change, navigatecomplexity, and collaborate well under pressure all while deliveringexceptional results and forming productive relationships. While it is crucial to have talented, bright people within ateam, there is a dynamic that is even more essential to overall teameffectiveness. This dynamic is "Team Emotional Intelligence" (Team EQ). Whilemost people are familiar with emotional intelligence (EQ) when it comes toindividuals, the power of how EQ relates to the entire team has not beenwell-understood until now. Insights from the latest research on team emotional intelligenceand TalentSmartEQ' s research trends from working with over 200 teams (with2000+ team members) combine to bring EQ know-how to the team level. TeamEmotional Intelligence 2. 0 delivers practical strategies and showcases how anemotionally intelligent team is far more than the sum of its parts. This bookfocuses on the four key skill areas of Team EQ: Team Emotion Awareness, TeamEmotion Management, Internal Team Relationships, and External TeamRelationships, and it delivers 55 strategies and a step-by-step process forincreasing team EQ skills so team leaders and anyone who' s a member of a teamcan achieve peak performance and reach their goals. Dr. Greaves, Evan Watkins, andtheir contributing team of experts begin with a life and death story of teamfailure that illustrates how emotions can drive team decisions and lead todisaster. They share a proven approach to helping teams understand Team EQskills, build these skills into strengths, and use them to sustain positivemomentum and achieve peak performance. Strategies for remote and hybrid teamsworking virtually offer targeted approaches to bonding, communicating, toughconversations, and decision making as modern workplaces transform. Like she didwith the best-selling Emotional Intelligence 2. 0 (at 2 million copies sold andcounting), Dr. Greaves and her team take complex concepts and translate theminto easy-to-understand skills that can be used immediately and developedfurther over time. As organizations increasingly rely on getting work donethrough teams, the understanding and development of team EQ skills is morerelevant and impactful than ever.
Dr. Jean Greaves, Ph. D. , is an author, executive coach, and organizational psychologist who specializes in emotional intelligence in the workplace. She is the co-author of the Wall Street Journal Bestseller Emotional Intelligence 2. 0, co-developer of the Emotional Intelligence Appraisal (R) suite of EQ assessments, and TalentSmartEQ' s Mastering Emotional Intelligence (R) training programs. Additional books include Leadership 2. 0 and The Emotional Intelligence Quick Book. Dr. Greaves holds a Ph. D. degree in industrial/organizational psychology from the California School of Professional Psychology and a bachelor' s degree from Stanford University. Jean and her family reside in San Diego, CAAdditional Contributors:Dr. Greaves engaged and mentored a virtual team of experienced subject matter experts to contribute content and perspectives to this book, based on their career experiences as well as their role at TalentSmartEQ, including:* David Brzozowski, Director of Training (Pittsburgh, PA) * Sue DeLazaro, EVP of Programs (Chance, Maryland) * Sheri Duchock, Director of Training (Carlsbad, CA) * Howard Farfel, CEO (Del Mar, CA) * Josh Rosenthal, Director of Training (San Diego, CA) * Evan Watkins, Project Lead (Solana Beach, CA)