Retail Innovation Reframed

How to Transform Operations and Achieve Purpose-led Growth and Resilience

Retail Innovation Reframed
Andrew Smith, Gareth Jude
RRP:
NZ$ 92.99
Our Price:
NZ$ 88.34
Paperback
h234 x 156mm - 304pg
3 Mar 2021 UK
International import eta 10-19 days
9781398600911
Out Of Stock
Currently no stock in-store, stock is sourced to your order
Retail is defined by disruption; companies either adapt or are replaced by those that will. More so than ever learning how to reframe your business, apply change and stay innovative is key to continued success and survival. Innovation is hard for any organization, even more so for retailers where executing retail basics can often be seen as enough. But the difference between success and failure is increasingly becoming the ability to reframe your approach to innovation and use it to win the competitive edge, as Retail Innovation Reframed explains. Changing your business operations to solve customers' biggest challenges is how established household names and emerging businesses now thrive. Featuring case studies including Walmart, Warby Parker, Starbucks and Amazon, Retail Innovation Reframed demonstrates how to weave innovation into the operating fabric your company to remain ahead of the curve. Start your journey to innovation and learn how to use change to succeed. Online resources include templates for testing and analyzing new innovations.
"Essential reading for anyone who is frustrated by innovation not moving as fast or delivering as much success as needed. A helpful guide to find what is slowing things down and how to fix them. " * Guy Russo, Company Chairman. Former CEO of Kmart, Target and McDonald' s Australia and President, McDonalds Greater China * "Many industries have been disrupted in recent years and none more so than retail. In this ground-breaking book, the authors present a practical roadmap to guide retailers as they seek to make the transition from the business models of the past. This is a plan of action that every retailer could benefit from following. " * Martin Christopher, Emeritus Professor of Marketing and Logistics, Cranfield University, UK * "As someone who has led retail teams at all levels for nearly three decades, I am often sceptical of books that proclaim to have all of the answers about how to run a great brick and mortar business, until today. Andrew Smith and Gareth Jude have put all of their expertise and bold but necessary ideas into this exceptionally well written and actionable guide to success that will lead us forward into the future of great retail. " * Ron Thurston, Vice President of Stores, INTERMIX * "Gareth and Andrew guide us on a journey through the art and science of retail reinvention - delivering both insight and application in a thoroughly readable way. If you are a transformation leader - read it. " * Richard Umbers, former CEO, Myer * "This expertly written framework for retail reinvention could not have been timelier. In an industry experiencing change and disruption at an ever increasing pace, Gareth and Andrew' s actionable guide to immediately effectual innovation is a must read for retailers looking to stay on the cutting edge. " * Deborah Weinswig, CEO, Coresight Research * "This is a book for all retailers, most especially, for these times. This is a step by step operating guide to introducing innovation as a process that can be enabled by all your company' s leaders. " * Peter Knock, Retail Company Director * "Gareth Jude and Andrew Smith are an extraordinary combination of retail practitioners and have crafted a must read for retailers in this fast-shifting retail landscape. " * Paul Greenberg, Deputy Chair, Federation of International Retail Associations * "If your business needs to change but so far has been unable to do so or if you serve a retail business that is having difficulty with the process of innovation, I commend this book to you. " * Paul Zahra, CEO, Australian Retailers Association * "Retail will change more in the next 10 years than it has in the last 1000. Retail Innovation Reframed will enable retailers to not only navigate that change but thrive in uncertain times. The author' s extensive knowledge of retail, technology and innovation are brought together in a simple to follow model with comprehensive case studies and examples. An absolute must read for retailers of all sizes. " * Kelly Slessor, Founder & CEO, Shop You * "A roadmap to retail innovation success. Read the book, build on your retail business and be prepared for disruption. Of course, you don' t have to. . . survival is not mandatory. " * Mark Finocchiaro, Managing Partner and Director, MyChemist *
Gareth Jude is Co-Founder and Asia Pacific Leader of ThinkUncommon based in Sydney, Australia. He was formerly group wide merchandise/marketing and store planning manager for the DSE division of Woolworth' s where he led the launch of Australia' s first full range, fully trading website by a traditional retailer. He has had several senior leadership or CEO roles in retail and is a highly respected influencer in Australian retail. He is passionate about educating the next generation of retailers and has done so at Sydney, Macquarie, University of Technology Sydney and Shanghai Jiao Tong Universities. Andrew Smith is Co-Founder and Manging Partner for the Americas of ThinkUncommon, based in New York, New York. He has formerly held roles including the Head of Customer Experience Strategy and the Head of Retail Operations for Telstra in Australia as part of a retail career focused on experience and technology innovation. He brings a decade of successful execution of innovation as a process in retail across two continents, with a focus on the new skills required for retailing during disruption.

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