Managing Organizational Conflict

Managing Organizational Conflict
Sam Blank
RRP:
NZ$ 71.99
Our Price:
NZ$ 68.39
Paperback
h229 x 152mm - 152pg
30 Jan 2020 US
International import eta 7-19 days
9781476678924
Out Of Stock
Currently no stock in-store, stock is sourced to your order
Conflict in business and personal relationships is inevitable-much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs.Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. At a time when the business world and the economy are ever-changing, organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable.Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.

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