Communication Habit: Strategies That Set You Apart and Leave a Lasting Impression, The

Communication Habit: Strategies That Set You Apart and Leave a Lasting Impression, The
Laura Katen
RRP:
NZ$ 39.00
Our Price:
NZ$ 35.10
Paperback
Not defined - 256pg
13 Dec 2019 US
International import eta 10-19 days
9781260459166
Out Of Stock
Currently no stock in-store, stock is sourced to your order
From quick conversations to awkward interactions-learn the communication strategies you need to distinguish yourself in any situation and progress your success!First impressions are made in seven seconds or less-so it's imperative that you make every moment count-and The Communication Habit shows you how to do it.One of today's leading experts in business communication explains how to identify and break communication habits-even well-intentioned ones-that impede success, and replace them with time-tested communication techniques that have been utilized by some of the most successful executives and entrepreneurs in the world. It provides a practical roadmap for applying the right communication tools and strategies in the most common business settings and situations, and for rebuilding and recovering from mistakes, damaged relationships, or negative impressions. Specific topics include:* Building and Communicating Confidence* Having a Voice and Being Heard* Undermining Key Words and Phrases to Avoid* Establishing & Articulating Your Value* Acknowledging vs. Apologizing* Leading with Empathy* Strategies for Recovering, Rebuilding, and Re-Establishing

In stock - for items in stock we aim to dispatch the next business day. For delivery in NZ allow 2-5 business days, with rural taking a wee bit longer.

Locally sourced in NZ - stock comes from a NZ supplier with an approximate delivery of 7-15 business days.

International Imports - stock is imported into NZ, depending on air or sea shipping option from the international supplier stock can take 10-30 working days to arrive into NZ. 

Pre-order Titles - delivery will vary depending on where the title is published, if local stock is available in NZ then 5-7 business days, for international imports it can be 10-30 business days. In all cases we will access the quickest supply option.

Delivery Packaging - we ship all items in cardboard sleeves or by box with either packing paper or corn starch chips. (We avoid using plastics bubble bags)

Tracking - Orders are delivered by track and trace courier and are fully insured, tracking information will be sent by email once dispatched.

View our full Order & Delivery information

Details of the product above will be automatically included with your enquiry.