Business Model Shifts

Six Ways to Create New Value For Customers

Business Model Shifts
Patrick van der Pijl, Justin Lokitz, Roland Wijnen
RRP:
NZ$ 66.99
Our Price:
NZ$ 56.94
Paperback
Not defined - 288pg
25 Nov 2020 US
International import eta 10-30 days
9781119525349
Out Of Stock
Currently no stock in-store, stock is sourced to your order
Six ways to create new value for customersUber and Lyft took over the streets in San Francisco, providing a seamless and frictionless experience to get around. Few yellow taxis are left to serve tourists. Amazon shifted its business model from selling books to delivering convenience 24/7 at attractive prices. Driven by the viewing behaviors of their users, Netflixshifted from renting and shipping DVDs to producing original content like "Narcos. "All of these changes are business model shifts. A shift is a deliberate and systematic move towards more relevance and value for customers. Business Model Shifts is a collection of stories about value creation, sharing inspiration and insights from more than 100 leading business models. The collection of stories is organized in six ways to create new value for customers:The Services Shift: the move from product towards services that get the job done for customersThe Stakeholder Shift: the move from a shareholder orientation towards creating value for all stakeholdersThe Digital Shift: the move from fragmented business operations towards always being connected to customers and their needsThe Platform Shift: the move from underserved towards directly connecting people to exchange valueThe Exponential Shift: the move from improving 10% towards exponential thinking and 10x growthThe Circular Shift: the move from take-make-dispose towards restorative, regenerative, and circular value creationEach of the shifts is presented in a visual way, revealing the essence of value creation. This book triggers you to think and act strategically, shows what you can learn from business models inside and outside your industry, and urges you to apply those learnings to make your own shift. Now is the time! Are you ready to shift your business model towards more relevance and value for your customers?

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