Bet on Talent

How to Create a Remarkable Culture That Wins the Hearts of Customers

Bet on Talent
Dee Ann Turner, Patrick Lencioni
RRP:
NZ$ 38.99
Our Price:
NZ$ 33.14
Paperback
h216 x 140mm - 224pg
18 Jan 2022 US
International import eta 7-19 days
9781540900746
Out Of Stock
Currently no stock in-store, stock is sourced to your order
When it comes to running a business, the most important decisions a leader makes are not about products or locations--they' re about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she' s ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry. In Bet on Talent, Turner shows you how to- create a remarkable company culture - select, sustain, and steward talent- nurture internal relationships- create company loyalty that leads to customer loyalty- instill the practice of servant leadership within your organization- treat everyone with honor, dignity, and respect- and much more
Dee Ann Turner began her career at Chick-fil-A, Inc. more than 30 years ago. In 2001, she became Chick-fil-A' s first female officer--vice president, talent--responsible for franchisee selection, talent acquisition, talent management, HR operations, diversity and inclusion, culture and engagement, and learning and development. She has shared her expertise as a speaker at venues such as the Coca-Cola Company, Propel Leadership Conference with John Maxwell and Christine Caine, Right Now Media, and the US Air Force Academy' s National Leadership and Character Symposium, among others. Turner lives in Peachtree City, Georgia.

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