Become ITIL (R) 4 Foundation Certified in 7 Days (2nd Edition)

Become ITIL (R) 4 Foundation Certified in 7 Days (2nd Edition)
Abhinav Krishna Kaiser
RRP:
NZ$ 84.99
Our Price:
NZ$ 67.99
Paperback
h235 x 155mm - 285pg
3 Dec 2020 US
International import eta 7-19 days
9781484263600
Out Of Stock
Currently no stock in-store, stock is sourced to your order
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL' s guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will LearnKnow the basics of ITIL as you prepare for the ITIL Foundation certification examUnderstand ITIL through examplesBe aware of ITIL' s relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry
Abhinav Krishna Kaiser works as a senior manager at a top consulting firm. He consults with organizations to assess, define, and implement DevOps, Agile, and ITIL processes. Abhinav is an accredited ITIL trainer and has delivered numerous classroom trainings. He is a leading authority on the topics of DevOps, Agile, and ITIL. He lives in London, United Kingdom. He is an author and his latest book is Reinventing ITIL in the Age of DevOps (Apress).
Status: No local stock, title imported to order
ISBN-13: 9781484263600
Published: 3 Dec 2020
Published In: United States
Imprint: APress
Publisher: APress
Format: Paperback
Height: 235mm
Width: 155mm
Pages: 285

In stock - for items in stock we aim to dispatch the next business day. For delivery in NZ allow 2-5 business days, with rural taking a wee bit longer.

Locally sourced in NZ - stock comes from a NZ supplier with an approximate delivery of 7-15 business days.

International Imports - stock is imported into NZ, depending on air or sea shipping option from the international supplier stock can take 10-30 working days to arrive into NZ. 

Pre-order Titles - delivery will vary depending on where the title is published, if local stock is available in NZ then 5-7 business days, for international imports it can be 10-30 business days. In all cases we will access the quickest supply option.

Delivery Packaging - we ship all items in cardboard sleeves or by box with either packing paper or corn starch chips. (We avoid using plastics bubble bags)

Tracking - Orders are delivered by track and trace courier and are fully insured, tracking information will be sent by email once dispatched.

View our full Order & Delivery information