BIFF at Work

Your Guide to Difficult Workplace Communication

BIFF at Work
Bill Eddy, Megan Hunter, Shiv Martin
RRP:
NZ$ 34.99
Our Price:
NZ$ 27.99
Paperback
h139 x 215mm - 200pg
29 Apr 2021 US
International import eta 7-19 days
9781950057122
Out Of Stock
Currently no stock in-store, stock is sourced to your order
Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person. Th
Bill Eddy is a lawyer, therapist, mediator, and the co-founder and Chief Innovation Officer of the High Conflict Institute. He was Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a Licensed Clinical Social Worker therapist with twelve year' s experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U. S. states and 10 countries where he' s taught conflict communication with his BIFF Response (R) and EAR Statement (TM) methods to over half a million people worldwide. In addition to writing over twenty books, his blog on PsychologyToday. com has over 5 million views. Bill lives in San Diego, California with his wife.

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