Art of Being Indispensable at Work

Win Influence, Beat Overcommitment, and Get the Right Things Done

Art of Being Indispensable at Work
Bruce Tulgan
RRP:
NZ$ 59.99
Our Price:
NZ$ 47.99
Hardback
h210 x 140mm - 208pg
1 Aug 2020 US
International import eta 7-19 days
9781633698499
Out Of Stock
Currently no stock in-store, stock is sourced to your order
What' s the secret to being indispensable, being a true go-to person in today' s workplace? With new technology, flatter organisations, far-flung virtual teams, and constant change, getting things done at work is tougher and more complex than ever. We' re in the midst of a collaboration revolution--but sometimes it feels more like a meltdown. Managers and executives are trying harder than ever to keep up and stay effective, relying on cross-functional coordination, better planning and resource sharing, simplified processes, and speeded-up work. It' s a herculean challenge, and people are struggling. Overcommitment grows and burnout looms. But even amid the seeming chaos of the matrix organisation where you are constantly being asked to do things by people who aren' t your boss, and where you must ask things of others who don' t report to you--there is always that special person who seems indispensable, who seems to thrive on complexity, and who is able to stay focused and positive and get the right things done: This is the go-to person. In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Based on an intensive study of people at all levels, in all kinds of organisations, Tulgan shows how go-to people not only behave differently, but also think differently, basing their decisions and actions on their own personal influence rather than on any formal designation of authority. At the heart of the go-to person' s unique credo are the basics of "the ask" and the response--a powerful reimagining of how to say yes and when to say no. Nearly a century ago, Dale Carnegie' s classic How to Win Friends and Influence People propelled millions of readers up the ladder of success. Now, in a world of work where you truly need to interact with everybody, Tulgan provides the new must-read guidebook for achieving real influence and learning to thrive when the guardrails of traditional management are pulled away.
Advance Praise for The Art of Being Indispensable at Work:"Bruce Tulgan analyzes, provides vignettes, and summarizes for us the essence of how to be that indispensable go-to person. Do you want to be a better leader, a better performer, perhaps number one in your peer group? Read this book. " - Greg Lengyel, Major General, US Air Force, Retired; former Deputy Commanding General, US Joint Special Operations Command; and Vice President, Sandoval Custom Creations, Inc. "This could be the most practical and immediately usable book I' ve ever read. Tulgan has found a way to boil down the most complicated and delicate balance inherent in saying yes and no, making commitments, and managing expectations. " - Eric Hutcherson, Executive Vice President and Chief Human Resources Officer, National Basketball Association"For anybody at any level in any organization who wants to be that indispensable go-to person, read this book. Tulgan' s research-based approach will show you how to lead from wherever you are—up, down, sideways, or diagonal. " - Ray Blanchette, President and CEO, TGI Fridays"Bruce Tulgan does it again. By zeroing in on the behaviors that make the most successful people tick, he highlights the key attributes that are critical to survive and thrive, despite the challenges. " - Susan Unvarsky, Vice President, US Customer Service, Prudential Financial"The Art of Being Indispensable at Work is a must-read. Bruce Tulgan reminds us that seemingly small actions can make such a huge difference! Great concepts in a practical and pragmatic approach to becoming that ' go-to' person at work. " - Vanessa Boulous, Chief Operations Officer, YMCA Retirement Fund"A must-read how-to guide for understanding the positive power of attitude, influence, teaming, collaboration, building professional relationships, and being a leader in developing a culture of excellence. " - Kevin Jacobsen, Brigadier General, US Air Force, Retired; former 16th Commander (Special Agent), Air Force Office of Special Investigations; and Managing Director, Ernst & Young"Tulgan provides step-by-step instruction on building the relationships that drive success, as well as the answers to questions you didn' t know to ask. With this guide, anyone can start building an upward spiral of real influence. " - Kymberlee Dwinell, Director, Global Diversity and Inclusion, Northrop Grumman Corporation
Bruce Tulgan is a bestselling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and seminar leader. He has worked with thousands of leaders and managers in hundreds of organizations, from Aetna to Walmart, the US Army to the YMCA. He lectures at the Yale School of Management and is the author of several books, including the bestselling It' s Okay to Be the Boss and Not Everyone Gets a Trophy. He is the founder and Chairman of RainmakerThinking Inc. You can find more about Bruce Tulgan at: linkedin. com/in/brucetulganrmt/ twitter. com/BruceTulgan rainmakerthinking. com/
Status: Active
ISBN-13: 9781633698499
Published: 1 Aug 2020
Published In: United States
Imprint: Harvard Business Review Press
Publisher: Harvard Business Review Press
Format: Hardback
Height: 210mm
Width: 140mm
Pages: 208

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