Assessing Academic Library Performance

A Handbook

Assessing Academic Library Performance
Holt Zaugg
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NZ$ 181.99
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Paperback
h230 x 153mm - 210pg
29 Oct 2021 US
9781538149232
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Assessment is essential to describe a library' s value and to inform decision-making. Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments: Service assessments for the library' s outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others. Resources assessments for the physical and virtual resources that the library has in its holdings or to which it provides access. Resources are the reason libraries exist as they help patrons in instructional and research pursuits. Space assessments for physical and online library spaces. These assessments help ensure that spaces meet user needs. Personnel relationship assessments look at how library employees interact with each other. as library professionals. While not for evaluation or advancement purposes, these types of assessments provide information on what library employees can do to improve their relationships with one another. Each section has information on conducting each aspect of libraries followed by three examples to illustrate how assessment is used to support descriptions of library value and to help library employees make decisions that are critical to library improvement.

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Zaugg clearly and thoughtfully tackles the complexity of library assessment with a perfect blend of introductory overviews and considerations for assessing services, resources, spaces, and personnel relationships and thoughtfully curated chapters that illustrate these concepts in action! This practical resource will prove invaluable for anyone interested in library assessment. --Rebecca A. Croxton, PhD, head of library assessment, University of North Carolina at Charlotte Zaugg provides an accessible introduction to developing assessment frameworks for all facets of academic library operations and offers flexibility for readers to identify methods that will suit their specific institutional needs. The case studies from various libraries bring assessment to life, serving as useful examples of this work. --Amanda L. Folk, assistant professor and head, teaching and learning, The Ohio State University Libraries
Holt Zaugg is the assessment librarian at Brigham Young University. Prior to becoming the assessment librarian, he worked in the K-12 education system in Alberta, Canada. In addition to his teaching duties he was trained to present over 30 teacher professional development workshops on topics including differentiated instruction, team building, time management, classroom management, cultural competence, resiliency, and First Nations, Metis and Inuit education. He holds a master' s degrees in instructional science and library science and a doctorate in educational inquiry, measurement, and evaluation. For the past six years he has led the assessment efforts at the BYU Library to evaluate services, resources, spaces, and personnel relationships.
Status: Active
ISBN-13: 9781538149232
Published: 29 Oct 2021
Published In: United States
Imprint: Rowman & Littlefield
Publisher: Rowman & Littlefield
Format: Paperback
Height: 230mm
Width: 153mm
Spine: 13mm
Weight: 340g
Pages: 210

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